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Division of Small Business

DEMEP webinar: Problem Solving

Date & Time:
Thursday, July 9, 2020
8:30 am



Root Cause Determination – Problem Solving at the fundamental level. This training will focus on the Plan-Do-Check-Act Deming Wheel for improvement following a 7-step process to determine root causes. Along with the methodology, tools will be introduced and practiced as teams, including new brainstorming techniques, 5 Whys, fishbone diagrams, and prioritization models. Both experienced participants and new to PDCA participants will learn fresh skills and a common language for root cause analysis, determination and problem solving.

Cost: $345

Click here for registation.

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