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Root Cause Determination – Problem Solving at the fundamental level. This training will focus on the Plan-Do-Check-Act Deming Wheel for improvement following a 7-step process to determine root causes. Along with the methodology, tools will be introduced and practiced as teams, including new brainstorming techniques, 5 Whys, fishbone diagrams, and prioritization models. Both experienced participants and new to PDCA participants will learn fresh skills and a common language for root cause analysis, determination and problem solving.
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